Customer Service Associate (Lounge or Airlines / Shift-Assign) – 400,000 – Local Company – 5 Posts

Team 22 (VAC)
Job Overview

Job Location: Mingalardon Township
Type of Business/Product: Service Industry / International Lounge Service / Airport Lounge
Gender: Male / Female (5)

Job Ref No.: 22P1302
Salary: 400,000/- Kyats

Responsibilities:

  • Welcome customers to the lounge at both CIP & Business Class and assist with airlines check-in, issuing boarding passes, verifying memberships and lounge access card upon check in, make boarding announcement in silence lounge and drop customer to boarding gate with buggy.
  • Provide personalized assistance in passengers immigration, custom and security clearances for both arrival and departure services.
  • Build the strong relationship with stakeholders for smooth process of passengers experience.
  • Provide personalized assistance to guests, including offering information about lounge amenities, facilities, airlines information inquiries, and services.
  • Maintain cleanliness and orderliness throughout the lounge area, and tidying up workspaces.
  • Collaborate with other lounge staff to ensure seamless operations and a positive guest experience.
  • Prepare daily/weekly/monthly report about lounge usage, guest feedback and others assign by management.
  • Adhere to security, health, and safety guidelines.
  • Assist with special events, promotions, and VIP services as required, ensuring all guests receive attentive and personalized service.
  • Perform other duties as assigned by the supervisor or duty manager to support the overall operation of the airport lounge.

 

Qualifications:

  • High school certificate or equivalent qualification required.
  • Previous 1year experience in an airlines industry or hospitality role preferred.
  • English or more language skills are required, especially if working in an international airport setting.
  • Friendly personality with excellent communication and interpersonal skills.
  • Must have good knowledge in MS Office.
  • Ability to work remain calm under pressure.
  • Strong attention to detail and organizational skills.
  • Ability to stand, walk, and lift objects for extended periods.
  • Flexibility to work various shifts, including evenings, weekends, and holidays, as needed.

 

 

Working Hours: 8 Hours per day. (Shift Rotate)
Holidays: One day per week
Benefits: Basic Salary +Profit Share % (After Probation), Ferry or Transportation Allowance, Uniform Provide, Health Care Benefit, Overtime Allowance, Double pay for Public Holidays.

 

How to Apply: Please email to cv@vacjobsearch.com with your Microsoft Word CV file and job title and job ref no. in subject line.
Hotline01-8395922,09-765395922

 

Job Detail
  • Offerd Salary400,000 - 700,000 MMK
  • Career LevelIntermediate
  • ExperienceLess than & Equal 1 Year
  • GenderBoth
  • INDUSTRYAirport Service
  • QualificationBachelor
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