Job Location: Insein Township.
Type of Business/Product: IT Service Industry
Gender: Male/Female – (1)
Job Ref No.: 35P723
Salary: 500,000/- Kyats
- Any Graduate.
- Age is between 22 to 27 years old.
- At least 3 years’ experience in related job.
- Previous experience in a customer service role is preferred.
- Sound judgment and excellent problem-solving skills.
- Must have fluent in Korean Languages.
- A positive attitude and the ability to build relationships with clients.
- Superb written, verbal communication skills and personal skills.
- The ability to respond appropriately under pressure.
- Identifying customer needs and helping customers use specific features.
- Analyzing and reporting product malfunctions.
- Customer service specialists process complaints and issues related to products or services.
- They help customers complete purchases, upgrades, and returns, and frequently provide advice and technical assistance as well.
- Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
- Liaising with colleagues or managers to find the best solutions to customers’ issues.
- Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
- Maintaining a polite, helpful, and professional manner at all times.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
- Familiarizing yourself with new products and services as they are introduced.
- Attending workshops and meetings as required.
- Providing training to new customer service agents.
- Respecting client confidentiality at all times.
Working Hour : 8:30A.M to 5:30P.M
Holiday : Sunday & Public Holidays
How to Apply: Please email to email@example.com with your Microsoft Word CV file and job title in subject line.
Offerd Salary400,000 - 700,000 MMK
INDUSTRYIT Software and Internet
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