Loan Recovery Officer (Microfinance/Bago) – 350,000 – Foreign Company

Team 38 (VAC)
Job Overview

Job Location: Bago Region
Type of Business/Product: Microfinance Industry-Financial Service
Gender: Male/Female (1)

Job Ref No.: 38P593
Salary: 350,000/- Kyats

Duties and Responsibilities

  • Follow up and verify with the loan officers to get updates of reasons for repayment lateness and next action plan to handle the case.
  • Review and update overdue clients that exceed timeline set in the policies to timely handle the case.
  • Track and prepare list of restructured or rescheduled clients by working closely with loan officers to better administer the repayment schedules.
  • Respond to all the inquiries, issues, or errors related to repayment to all branch personnel when required.
  • Follow recovery actions on loans in arrears in accordance with the existing Credit Policy, Credit procedure and other rules and regulations;
  • Conduct site visit to those overdue or defaulted client when assigned by upper manager.
  • Regularly follow up the process of managing clients in arrears and problem resolving of branch and provide them with appropriate supportive ideas.
  • Ensure that the appropriate actions are taken towards the objectives to fully recover the overdue amounts.
  • Prepare regular reports on status of collections and home/business visits to the responsible overdue loan clients to related line supervisors on monthly, quarterly, and yearly basis.
  • Monitor the overdue accounts on daily, weekly and monthly basis in the allocated queues and priorities with the effective use and analysis on recovery reports.
  • Monitor overdue and defaulted loans daily to timely provide an update or recommendation to upper manager.
  • Maintain comprehensive and up-to-date records of defaulting clients with actions taken and the next course of actions.
  • Investigate and thoroughly understand borrowers’ challenges and proffer solutions for resolving such delinquent loans
  • Reducing the non-performing loans owed to a branch.
  • Negotiate repayment terms with defaulting clients.
  • Provide weekly report on number of borrowers visited and activities performed;

Job Requirements

  • Minimum Two year of working experiences in credit function of financial industry.
  • Basic understanding of the MFI operations, rules and regulations, laws, granting loans, and credit risk management.
  • Good problem solving, negotiation, interpersonal and convincing skills.
  • Patience and understanding of emotions to deal with clients.
  • Strong dedication to accuracy and efficiency.
  • Good Judgment and Decision making.

Working Hours: 7:30 AM to 4:30PM
Holidays: Sat, Sun & Public Holidays
Benefits: Uniform will be provided

How to Apply: Please email to with your Microsoft Word CV file and job title and job ref no. in subject line.

Hotline: 01-8395938,09-765395938

Job Detail
  • Offerd Salary250,000 - 400,000 MMK
  • Career LevelProfessional
  • Experience2 Years
  • GenderBoth
  • INDUSTRYBank / Microfinance
  • QualificationBachelor
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