Operation Executive (English Language Skills / Financial Services) – 600,000 – Foreign Company

Team 16 (VAC)
Job Overview

Job Location: Kyauktada Township
Type of Business/Product: Financial Services

Gender: Male/Female (1)

Job Ref No.: 16P2043
Salary: 600,000/- Kyats

Job Requirements

  • 1 to 2 years of customer service experience preferably in credit lending exposure, credit reporting and data analysis at Financial Institution.
  • Good spoken and written English.
  • Excellent knowledge of MS Excel and Access are essential.
  • Knowledge on SQL is an added advantage.
  • Corporate customer service experience.
  • Excellent interpersonal and communication skills.
  • Demonstrate professionalism and confidence in customer management.
  • Able to work independently and effectively under pressure.
  • Possess excellent listening, rationalization and problem-solving skills.
  • Detailed and analytical.

Job Descriptions

  • Support helpdesk functions as an interface between Company’s and its Clients (Banking & Financial Institutions and Consumers).
  • Tasked with managing a portfolio of Client(s) for service fulfilment and related support.
  • Process credit reports requests from customers.
  • Liaise with customers on their enquiries via emails or phone calls.
  • Manage inbound / outbound calls effectively.
  • Assist customers on their disputes.
  • To monitor progress and provide periodic updates on disputes.
  • Understand and adhere to the Standard Operating Procedure (SOP).

Working Hours: 8:30 AM to 5:00 PM
Holidays: Saturday & Sunday, Public Holidays

How to Apply: Please email to cv@vacjobsearch.com with your Microsoft Word CV file and job title and job ref no. in subject line.

Hotline: 01-8395916, 09-765395916

Job Detail
  • Offerd Salary400,000 - 700,000 MMK
  • Career LevelExecutive-Level
  • Experience2 Years
  • GenderBoth
  • INDUSTRYFinancial Services
  • QualificationBachelor
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