Service Manager (EC / Home Appliance) – 800,000 – Local Company

Team 15 (VAC)
Job Overview

Job Location: Mingalardon Township
Type of Business/Product: Trading Industry / Home Appliance

Gender: Male (1)
Job Ref No.: 15P795
Salary: 800,000/-Kyats

Job Requirements

• B.E (EC) and related Diploma.
• Age is between 30 and 40 years old.
• At least 3 years working experience as a Service Manager.
• Especially electronic products (Home Appliance).
• Able to communicate in English fluently.
• Excellent knowledge of MS Office (Word, Excel, PowerPoint), Email, and the Internet.
• Personality: Creative, Honest, Hard Working, and passionate.
• Able to travel if necessary.

Job Descriptions

• Giving products training to new members / new ASC.
• Giving New Products training to all sales team and PG.
• Technical training to ASC and technicians.
• Preparing instruction documents for customers and training documents for ASC, sales team, and PG.
• Prepare product knowledge test paper for PG and make sure they have good knowledge as needed.
• To give products training to dealers” shops promoters/sales.
• Installation ( home / events ).
• Preparing new ASC contract / Participate in finding new ASC ( whole Myanmar ).
• Spare parts allocation as and when required.
• Spare parts management and estimation.
• Repairing products with error as assigned at Service Center or Customer’s home.
• Notifying Manager on the extraordinary cases arising and product quality.
• Build, improve work processes to improve efficiency.
• Spare part monthly usage report/plan for next 6 months.
• Support another department upon request.
• Providing warranty, technical support,
• Enhanced ASC support with dealer.
• Improved customer service processes.
• Improve image, staff behavior, warranty.
• Competitor information gathering events, service fees, warranty policy,
• New equivalent product.

Working Hours: 8:30 AM To 5:30 PM
Holidays: Saturday (Half), Sunday & Public Holidays
Benefits: Ferry will be provided.

How to Apply: Please email cv@vacjobsearch.com  with your Microsoft Word CV file and job title and job ref no. in the subject line. 
Hotline: 01-8395915,09-765395915

 

Job Detail
  • Offerd Salary700,000 - 1,000,000 MMK
  • Career LevelSupervisor-Level
  • Experience3 Years
  • GenderMale
  • INDUSTRYTrading
  • QualificationBachelor
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