Job Overview
Job Location: Mingaladon Township
Type of Business/Product: Manufacturing/ Automobiles 2-Wheelers/3-Wheelers and Spare Parts
Job Ref No.: 17P2279
Salary: 1,500,000/- Kyats
Job Requirements
- Any Graduate
- At least 5 years experience in related field.
- Communicate closely with OEM so for warranty/Training
- Follow up customers to obtain feedback and ensure they are satisfied with received
service - Answers technical questions about vehicle problems, warranties, services, and repairs.
- Maintains Customer Satisfaction scores at or above company standards.
- Assists in diagnosing vehicle problems.
- Oversees administration of IRU claims.
- Oversees training and supervising of service & Assembly department employees.
- Works with upper management to make service department hiring and discipline
decisions. - Sets schedules and assigns tasks to service department employees.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintains good working relationship with workshop, parts and sales department
- Maintains effective employee relations.
- Manage technician productivity.
- Take ownership of the customer’s experience by carrying out those additional
assignments that allow the dealership to leave a positive impression with the
customers. - Develops, monitors and ensures execution of Customer Service Strategy and plan to
deliver optimal balance of service levels and cost as % of revenue. - Internal communication and cross-functional collaboration with Sales, Finance,
- Logistics and Production.
Working Hour : 9:00A.M to 5:00P.M.
Holiday : Saturday, Sunday and public holiday
How to Apply: Please email cv@vacjobsearch.com with your Microsoft Word CV file and job title and job ref no. in the subject line.
Hotline: 01-8395917, 09-765395917
Job Detail
-
Offerd Salary1,500,000 - 2,000,000 MMK
-
Career LevelMid-level Management
-
Experience5 Years
-
INDUSTRYManufacturing / Production
-
QualificationBachelor
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