Customer Service Executive (Freight Forwarding) – 800,000 – Foreign Company

Team 22 (VAC)
Job Overview

Job Location: Botataung Township
Type of Business/Product: Logistics Industry / Freight Forwarding
Gender: Male/Female (1)

Job Ref No: 22P1290
Salary: 800,000/- Kyats

Job Requirements

  • Bachelor degree.
  • Experience at least (3) years in the related international freight forwarding customer services Knowledge.
  • Strong interpersonal skills are required.
  • Good at using Microsoft Office applications.
  • Strong verbal and written communication and presentation skills.
  • Possess self-discipline, strong leadership and motivational abilities.


Job Responsibilities

  • Responsible for the management & development of the local ocean & air customer service operations (Import & Export)
  • Managing of all financial functions including daily/weekly maintenance of volume data reporting, monthly rolling forecast etc.
  • Ensure the highest levels of productivity of CS department & quality of services to customers
  • Provide timely and consistent quotations for both Sales & Operations department
  • Coordinate with shippers, truckers, steamship line, agent offices & overseas offices under Group for the exports & imports shipments
  • Complete processing of documentation including bill of ladings, invoicing certificate of origin, export declaration, etc,: data quality, booking, forwarding, follow-up, tracking, problem identification and resolution within the given time period.
  • In addition, managing the SCM clients under nominations, coordinating with CFS for loading follow ups.
  • Distributing information vital to operations and the general conduct of business.
  • Assist the Head of the department with budget on branch and department levels for the business areas under his/her jurisdiction.
  • Adhere to the budget guidelines and observe/report negative deviations.
  • Additional responsibilities include the implementation and organization of procedures, process flow, and customer relations.


Working Hours: 9:00 AM to 6:00 PM
Holidays: Saturday (Half) & Sunday, Public Holidays

How to Apply: Please email to with your Microsoft Word CV file and job title and job ref no. in subject line.


Job Detail
  • Offerd Salary700,000 - 1,000,000 MMK
  • Career LevelIntermediate
  • Experience3 Years
  • GenderBoth
  • INDUSTRYForwarding / Shipping / Logistics
  • QualificationBachelor
Shortlist Never pay anyone for job application test or interview.