Customer Service Staff (English 4 Skills/ South Okkalapa Township) – 500,000

Team 13 (VAC)

Job Location: South Okkalapa Township

Type of Business/Product: Service Industry /Properties Management (Real Estate)

Job Ref No.: 13P2158

Salary: 500,000/- Kyats

Job Descriptions

Be aware of product knowledge and standard operation procedures
Provide guests the most accurate and up to date information at all times
Having a positive attitude towards work, be self-disciplined and self-motivated
Responsible the daily task as per the shift checklist
Handling customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution
Keep records of customer interactions, process customer account and file document
Follow communication procedures, guidelines and polices
Take the extra mile to engage customers Proper take over and handover with complete information
Show punctuality
Demonstrates detailed job knowledge

Job Requirements

Bachelor’s degree
Minimum 1- or 2-years’ experience in relevant area
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Customer oriented and work with passion
Excellent communication and presentation skills
Ability to multitask, prioritize and manage time effectively
Proficient English and additional language skills
Able to work rotating shifts
Flexible and able to embrace and respond to change effectively

Working Hours: 9:00AM ~ 5:00PM

Holidays: One Day Per Week, Public Holidays

How to Apply: Please email cv@vacjobsearch.com with your Microsoft Word CV file and job title and job ref no. in the subject line.

Hotline: 01-8395913,09-765395913

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Customer Service Staff (English 4 Skills/ South Okkalapa Township) – 500,000 – Foreign Company