Royal Care Plus Co., Ltd
Job Overview
Job Location: No. 23/5 (C), Thiri Mingalar Yeik Thar Street, Yankin Township
Type of Business/Product: Pharmaceutical Distribution
Gender – Male / Female (1)
Salary: 1,300,000 to 2,000,000 (Negotiable)
Job Requirements:
- Proven experience in the medical industry, specifically in IT or software development.
- Strong background in service management and customer support.
- Experience in app development and software maintenance.
- Excellent problem-solving skills and ability to handle technical errors effectively.
- Ability to develop solutions based on user feedback and industry needs.
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 5+ years of experience in IT management, with a focus on software development and customer support, preferably within the medical industry.
- Experience with service management frameworks and tools.
Job Descriptions:
- Monitor and manage software errors, ensuring prompt reporting, tracking, and resolution.
- Generate error reports and work with teams to identify and fix issues to improve system reliability.
- Develop software solutions based on user feedback and requirements to improve user experience.
- Collaborate with stakeholders to define software features, functionality, and improvements.
- Ensure the effective management of IT services, including software and application updates, troubleshooting, and issue resolution.
- Maintain high levels of service delivery, ensuring all issues are managed promptly and efficiently.
- Provide ongoing customer support and manage complaint resolution, ensuring user satisfaction.
- Serve as the point of contact for technical issues, working to resolve them in a timely manner.
- Supervise daily operations and workflows to ensure timely completion of tasks and projects.
- Optimize team performance and processes to increase efficiency.
- Work closely with the development team to ensure projects align with business goals and user needs.
- Facilitate clear communication and coordination between teams to achieve successful project delivery.
- Ensure the continuous maintenance of software systems, performing updates and troubleshooting as necessary.
- Address technical issues and implement solutions for long-term system stability.
- Oversee app development projects, ensuring they meet user requirements, quality standards, and industry regulations.
- Monitor app performance, troubleshoot issues, and implement necessary updates.
Working Hours: 9:00 AM to 5:30 PM
Holidays: (Saturday – Alternate), Sunday & Public Holidays
How to Apply: The interested candidate can apply to hrmanagement@royalcareplusmyanmar.com with CV attachment.
Address: No. 23/5 (C), Thiri Mingalar Yeik Thar Street, Yankin Township.
Contact Phone Number: 09940593251 (Viber)
Job Detail
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Offerd Salary1,500,000 - 2,000,000 MMK
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Career LevelTop-level Management
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Experience5 Years
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GenderBoth
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INDUSTRYWholesales and Distribution
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QualificationBachelor
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