IT Support Officer (Insurance) – 700,000 – Local Company

Team 16 (VAC)

Job Location: Yangon Region
Type of Business/Product: Insurance Industry

Gender: Male/Female (1)

Job Ref No.:16P2258
Salary: 700,000/-Kyats

Position Summary

A member of the Infra Support team in championing & managing the range of technology issues affecting end users in the organization. Provide systems & technology support services to various business units in Head Office & Branch users.

Responsibilities

Manage and troubleshoot Desktop PCs, Laptops, WAN, LAN connectivity, routers, firewalls and Internal systems and network infrastructure for Head Office and Branches.
Resolve technical issues through Helpdesk Ticketing System.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Discuss with users or conduct computer diagnostics to investigate and resolve problems or provide technical assistance and support.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems or appropriate software for Head Office and Branches.
Ensure highest levels of availability and reliability of system and infrastructure.

Competencies

A self-motivated, driven, flexible, quick learning, high achieving, “can do” attitude.
Possess a logical approach to problem solving
Adaptable and capable of working in fast-paced environment and working well under pressure
Excellent personal organization, ability to prioritize and carry out multiple tasks.
Knowledge in both hardware and software.
Strong communication skills in both Burmese and English.

Requirements

Degree holders of Computer Technology, Information Technology & Computer Science would be relevant.
Minimum 3 years working experience in the related field
Strong familiarity with Windows operating system platform especially Windows 10 and 11
Excellent knowledge of TCP/IP, Wireless, Network Security
Experience in IT Infrastructure such as Server OS, Storage Server or Enterprise Network Management, and Virtualization Platform such as VMware and Hyper-V is an added advantage.
Good to have hands-on experience in Linux Environment.
CCNA or MCSA certified is preferable.
Salary is up to around 7L to 10L depending on experience.

Working Hours: 9:00 AM to 5:00 PM
Holidays: Saturday, Sunday & Public Holidays

How to Apply: Please email to cv@vacjobsearch.com with your Microsoft Word CV file and job title and job ref no. in subject line.

Hotline: 01-8395916, 09-765395916

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