Team 16 (VAC)
Job Overview
Job Location: Kyauktada Township
Type of Business/Product: Financial Services
Job Ref No.: 16P2043
Salary: 500,000/- Kyats
Job Requirements
- 1 to 2 years of customer service experience preferably in credit lending exposure, credit reporting and data analysis at Financial Institution.
- Good spoken and written English.
- Excellent knowledge of MS Excel and Access are essential.
- Knowledge on SQL is an added advantage.
- Corporate customer service experience.
- Excellent interpersonal and communication skills.
- Demonstrate professionalism and confidence in customer management.
- Able to work independently and effectively under pressure.
- Possess excellent listening, rationalization and problem-solving skills.
- Detailed and analytical.
Job Descriptions
- Support helpdesk functions as an interface between Company’s and its Clients (Banking & Financial Institutions and Consumers).
- Tasked with managing a portfolio of Client(s) for service fulfilment and related support.
- Process credit reports requests from customers.
- Liaise with customers on their enquiries via emails or phone calls.
- Manage inbound / outbound calls effectively.
- Assist customers on their disputes.
- To monitor progress and provide periodic updates on disputes.
- Understand and adhere to the Standard Operating Procedure (SOP).
Working Hours: 8:30 AM to 5:00 PM
Holidays: Saturday & Sunday, Public Holidays
How to Apply: Please email cv@vacjobsearch.com with your Microsoft Word CV file and job title and job ref no. in the subject line.
Hotline: 01-8395916,09-765395916
Job Detail
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Offerd Salary400,000 - 700,000 MMK
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Career LevelExecutive-Level
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Experience2 Years
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INDUSTRYFinancial Services
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QualificationBachelor