Operation Executive (Financial Services) – 500,000 – Foreign Company

Team 16 (VAC)

Job Location: Kyauktada Township
Type of Business/Product: Financial Services

Gender: Male/Female (1)

Job Ref No.: 16P2043
Salary: 500,000/- Kyats

Job Requirements

1 to 2 years of customer service experience preferably in credit lending exposure, credit reporting and data analysis at Financial Institution.
Good spoken and written English.
Excellent knowledge of MS Excel and Access are essential.
Knowledge on SQL is an added advantage.
Corporate customer service experience.
Excellent interpersonal and communication skills.
Demonstrate professionalism and confidence in customer management.
Able to work independently and effectively under pressure.
Possess excellent listening, rationalization and problem-solving skills.
Detailed and analytical.

Job Descriptions

Support helpdesk functions as an interface between Company’s and its Clients (Banking & Financial
Institutions and Consumers).
Tasked with managing a portfolio of Client(s) for service fulfilment and related support.
Process credit reports requests from customers.
Liaise with customers on their enquiries via emails or phone calls.
Manage inbound / outbound calls effectively.
Assist customers on their disputes.
To monitor progress and provide periodic updates on disputes.
Understand and adhere to the Standard Operating Procedure (SOP).

Working Hours: 8:30 AM to 5:00 PM
Holidays: Saturday & Sunday, Public Holidays

How to Apply: Please email cv@vacjobsearch.com with your Microsoft Word CV file and job title and job ref no. in the subject line.
Hotline: 01-8395916,09-765395916

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