Team 16 (VAC)
Job Overview
Job Location: Kyauktada Township
Type of Business/Product: Financial Services Industry
Gender: Female (1)
Job Ref No.: 16P2043
Salary: 400,000/- Kyats
Job Requirements
- 1 to 2 years of customer service experience preferably in credit lending exposure, credit reporting and data
- analysis at Financial Institution.
- Good spoken and written English.
- Excellent knowledge of MS Excel and Access are essential.
- Knowledge on SQL is an added advantage.
- Corporate customer service experience.
Excellent interpersonal and communication skills. - Demonstrate professionalism and confidence in customer management.
- Able to work independently and effectively under pressure.
- Possess excellent listening, rationalization, and problem-solving skills.
- Detailed and analytical.
Job Descriptions
- Support helpdesk functions as an interface between Company’s and its Clients (Banking & Financial
- Institutions and Consumers).
- Tasked with managing a portfolio of Client(s) for service fulfilment and related support.
- Process credit reports requests from customers.
- Liaise with customers on their enquiries via emails or phone calls.
- Manage inbound / outbound calls effectively.
- Assist customers on their disputes.
- To monitor progress and provide periodic updates on disputes.
- Understand and adhere to the Standard Operating Procedure (SOP).
Working Hours: 8:30 AM to 4:30 PM
Holidays: Saturday & Sunday, Public Holidays.
How to Apply: Please email to cv@vacjobsearch.com with your Microsoft Word CV file and job title and job ref no. in subject line.
Hotline: 01-8395916, 09-765395916
Job Detail
-
Offerd Salary400,000 - 700,000 MMK
-
Career LevelIntermediate
-
ExperienceLess than & Equal 1 Year
-
GenderFemale
-
INDUSTRYFinancial Services
-
QualificationBachelor