Service Center Manager (EP/ Electronic Product) – 2,000,000 – Local Company

Team 34 (VAC)
Job Overview

Job Location: Bahan Township
Type of Business/Product: Distribution/ Electronic Product

Gender: Male/Female (1)

Job Ref No.: 34P1661
Salary: 2,000,000 /- Kyats

Job Requirements

  • Bachelor’s Degree in Electronics, Electrical Engineering, or a related technical field.
  • 7+ years of experience in electronics service operations and at least 3 years in a managerial or supervisory role.
  • Strong leadership and people management skills.
  • Excellent technical knowledge of electronic devices (e.g., TVs, Home appliances, etc.).
  • Proficient in diagnostic tools and service management systems.
  • Customer-oriented mindset with strong communication skills.
  • Analytical and problem-solving abilities.

Job Descriptions

  • Oversee the daily operations of the service center.
  • Ensure all repairs and services are completed efficiently and accurately.
  • Maintain inventory levels for spare parts and tools.
  • Manage, train, and evaluate service staff (technicians, customer service agents, etc.).
  • Ensure compliance with company standards and service protocols.
  • Set performance goals and conduct regular reviews.
  • Monitor and improve customer satisfaction levels.
  • Resolve escalated customer issues or complaints.
  • Ensure proper communication between front desk and technical staff.
  • Supervise diagnostics, repairs, and quality checks on all electronics.
  • Stay updated with the latest technology and repair techniques.
  • Ensure adherence to safety and quality standards.
  • Prepare and analyze service reports, KPIs, and financial data.
  • Control costs and improve service profitability.
  • Coordinate with other departments (sales, logistics, etc.) as needed.
  • Ensure compliance with manufacturer guidelines, warranty policies, and local regulations.

Working Hours: 9:00 AM to 5:30 PM
Holidays: Saturdays (Alternate), Sundays and Public Holidays
Benefits: Transportation Allowance (or) Ferry Provide

How to Apply: Please email cv@vacjobsearch.com with your Microsoft Word CV file and job title and job ref no. in the subject line.
Hotline: 01-8395934,09-765395934

Job Detail
  • Offerd Salary2,000,000 - 2,500,000 MMK
  • Career LevelProfessional
  • Experience7 Years
  • GenderBoth
  • INDUSTRYWholesales and Distribution
  • QualificationBachelor
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