Team 16 (VAC)
Job Overview
Job Location: ChanMyaTharzi Township, Mandalay Region
Type of Business/Product: Trading & Distribution/ Mobile
Job Ref No.: 16P2173
Salary: 450,000/- Kyats
Job Requirement
- Any graduated.
- Must have (2) years of relevant work experience.
- Experience in dealing with the public.
- Excellent communication skills, including verbal with proper grammar.
- Ability to work with others in a close manner.
- Good computer skills.
- Good multi-tasking skills.
Skills and Specifications
- Technical expert in related computer applications.
- Able to react effectively and calmly in emergencies.
- Able to maintain customer confidentiality.
Job Description
- Answering phones from customers professionally and responding to customer inquiries and complaints.
- Researching the required information using available resources.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Providing customers with the organization’s service and product information.
- Processing forms, orders, and applications requested by the customers.
- Identifying, escalating priority issues, and reporting to high-level management.
- Routing inbound calls to the appropriate resources.
- Following up complicated customer calls where required.
- Completing call notes and call reports as necessary and updating them in the CRM.
- Obtaining and evaluating all relevant data to handle complaints and inquiries.
- Recording details of comments, inquiries, complaints, and actions taken.
- Managing administration, communicating, and coordinating with internal departments.
- Other duties as assigned.
Working Hours: 8:30 AM to 5:30 PM
Holidays: Saturday Half , Sunday & Public Holidays
How to Apply: Please email to cv@vacjobsearch.com with your Microsoft Word CV file and job title and job ref no. in subject line.
Hotline: 01-8395916, 09-765395916
Job Detail
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Offerd Salary400,000 - 700,000 MMK
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Career LevelProfessional
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Experience2 Years
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INDUSTRYTrading
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QualificationBachelor