Team 32 (VAC)
Job Overview
Job Location: Kamaryut Township
Type of Business/Product: Technology Service Industry
Gender: Male/Female (1)
Job Ref No.: 32P1638
Salary: 700,000/-Kyats
Job Requirements
- Any Graduated.
- Minimum 2 years of experience as an IT Assistant, IT Support or Network Support.
- CompTIA A+ (Core hardware and software troubleshooting)
- Microsoft Certified: Fundamentals (Azure, Microsoft 365)
- CompTIA Network+ (Networking fundamentals)
Job Descriptions
- Provide tier-1 and tier-2 support to end-users for hardware, software, network, and peripheral issues via phone, email, or in-person.
- Hardware & Software Management: Install, configure, troubleshoot, and upgrade computers, laptops, printers, mobile devices, and operating systems (Windows, macOS, Linux).
- Set up new user accounts, manage permissions, and handle password resets across active directory, email systems (e.g., Microsoft 365, Google Workspace), and internal platforms.
- Maintain local area networks (LAN), Wi-Fi routers, switches, and VPN connections to ensure stable internet access for staff.
- Keep an accurate inventory of all IT hardware, software licenses, and accessories, coordinating with vendors for repairs or replacements.
- Assist with routine tasks such as running antivirus scans, applying software patches, monitoring backups, and enforcing IT security policies.
- Create and update internal IT documentation, troubleshooting guides, and Standard Operating Procedures (SOPs) for team and user reference.
- Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
- Familiarity with Windows and macOS administration.
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi configuration).
- Experience with productivity suites like Microsoft 365 or Google Workspace.
- Strong analytical skills to diagnose and resolve technical faults quickly.
- Ability to explain technical concepts clearly to non-technical staff with patience and empathy.
- Capability to prioritize multiple support tickets in a fast-paced environment.
Working Hours: 8:30AM to 4:30 PM
Holidays: Sunday and Public Holiday
How to Apply: Please email to cv@vacjobsearch.com with your Microsoft Word CV file and job title and job ref no. in the subject line.
Hotline: 01-8395932,09-765395932
Job Detail
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Offerd Salary700,000 - 1,000,000 MMK
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Career LevelIntermediate
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Experience2 Years
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GenderBoth
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INDUSTRYEngineering Service
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QualificationBachelor