Operation Manager (Shopping Mall/ Nay Pyi Taw) – 2,000,000 – Local Company

Team 24 (VAC)

Job Location: Dekkhina Thiri Township, Nay Pyi Taw Region
Type of Business/Product: Shopping Mall Industry

Gender: Male (1)

Job Ref No.: 24P2147
Salary: 2,000,000 /- Kyats

Job Requirement

Bachelor’s degree (Business Administration, Management, Real Estate, Engineering preferred)
MBA or Diploma in Retail/Mall Management is an advantage.
Minimum 5+ years in Mall Management, Real Estate Management, or Commercial Retail Operations.
Experience managing at least 20 shops or GFA above 50,000 sq ft.
Strong background in P&L, budgeting, cost control, and stakeholder management (BOD/owner/consultant).
Exceptional negotiation skills; ability to speak the “language” of both property owners and corporate boards.
A proven track record of taking a quiet or underperforming retail space and “breathing life” into it via creative marketing and expansion.
Ability to hit the ground running (ASAP) and take immediate command of the existing consultant team.

Job Description

Stakeholder & Consultant Management*

Property Owner & BOD – Align long-term property goals with BOD’s KPIs (e.g., occupancy >90%). Provide regular reports (P&L, occupancy rate, ROI) transparently.
Consultant Teams – Audit performance of technical consultants (security, housekeeping, maintenance). Identify overcharging or substandard service and renegotiate to optimize costs.
Lease Compliance – Ensure all lease agreements are adhered to and maintain positive tenant partnerships.

Leasing & Tenant Relations*

Manage the current portfolio of shops and new projects (daily necessity, traffic driver).
Develop a strategic tenant mix to fill vacancies, targeting necessary shop types (e.g., coffee shop, pharmacy, dry cleaner).
Oversee lease renewals, negotiations, and tenant performance reviews.
Strategic Expansion & Marketing
Design and execute an Initiative Plan to increase footfall via events, seasonal promotions, digital marketing.
Convert “dead zones” into pop-up stalls or kiosks for additional revenue.
Leverage the Butcher Shop as a traffic driver through cross-promotions (e.g., discount at nearby kitchenware shop with meat purchase).
Implement loyalty programs or community-focused events (e.g., “Fresh Food & Craft Fair”) to make the mall a destination.

Financial & Operational Oversight*

Develop and manage annual operating budget.
Reduce consultant costs by 5–10% through efficiency improvements.
Ensure health, safety, and licensing compliance across all units.
Present monthly transparent financial reports (P&L, occupancy rate, foot traffic, ROI) to BOD.
Team & Consultant Management
Lead existing mall staff (Center Incharge, Customer Service, Security, Housekeeping, Maintenance) and consultant teams.
Execute the Strategic Initiative Plan (Stabilization, Aesthetics & Awareness, Growth & Expansion).

Working Hours: 9:00 A.M to 5:00 PM

Holidays: Sunday & Public Holidays.

How to Apply: Please email to cv@vacjobsearch.com with your Microsoft Word CV file and job title and job ref no. in the subject line.

Hotline: 01-8395924, 09-765395924

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